Everything the platform does, and what is coming next.

Airbnb-style cards with photo, headline, specialty icons, star rating, years in the field, and price.

A plain-language search box ranks mentors by how well they match the words you type.

The Recommended order weighs reviews and mentoring booked through PAWCAP: how many sessions, how recent, and how many mentees come back. Mentors who keep their sessions on PAWCAP rise; no one can buy a spot.

Specialty, price, rating, and experience in one popup. Dog, Cat, Horse, and Bird chips up front.

About, focus areas, credentials, reviews, and a booking panel with the session price and length.

Every mentor uses the platform scheduler at no cost. Live availability, conflict checks, and instant confirmation for free sessions.

Certified professionals apply from their dashboard. Headline, specialties, session length, and price.

Upcoming and past sessions, both as mentor and as mentee. Rating and completed-session counts.

Followers hear when the mentor publishes an article.

Approve or decline applications from God Mode. Approval turns the mentor profile and session live.

Paid sessions confirm when payment clears. Stripe or PayPal checkout, with a 10 percent platform fee.

Mentees rate the session from the thank-you email. Ratings roll up to the mentor card.

A clean writing page. Big title, one-line summary, then the body. No toolbar clutter.

Type / for headings, lists, quotes, dividers, and images. Select text for bold, italic, links, and more.

Upload a cover. Drop, paste, or insert images in the body.

Article, white paper, news, and event. Events carry dates, a location, and a registration link.

Professionals submit for review. Staff approve or send back with a note. Organizations publish directly.

Drafts save as you type. Organizations can schedule a post to go live later.

Type tabs, topic chips, search, and related posts. Every post links back to the author profile.

Signed-in members comment. Type @ to pull a colleague in; they get a notification. The writer or staff can remove a comment.

Pick a type or topic down the side, sort by newest, most useful, or most discussed, and search. Same reading page as the public.

One click turns a popular article into a members-only forum thread that links back. Comments stay on the article. Readers see “Members are discussing this.”

Your own list with status, comment counts, and a jump straight into the conversation.

Only professionals with an active credential can vote. The count is a trust signal no other site can offer.

Bookmark any post. Find it later on your dashboard.

Follow a person or an organization. New posts show up in your Library and on your dashboard.

Every post has share tags for Slack, LinkedIn, and X. A default share image covers posts without one. Full RSS feed.

Report a comment. Staff review reports in God Mode.

Ask up to 10 questions at sign-up: short answer, paragraph, pick one, pick any. Answers show on the attendee list and in the CSV.

Every upcoming event across the network in one list inside the app. Post a conference, webinar, or meetup in minutes.

Each event gets its own public page with the details, dates, location or join link, price, CE hours, and seats left.

Members sign up in one click. Capacity limits and an automatic waitlist are live. Paid tickets through the app come next.

See who registered and which membership they hold, check people in, admit from the waitlist, and export the list.

Mark attendance and the CE hours land on the member’s record automatically. No certificate uploads.

Open a member and see every event they registered for, even ones hosted by other organizations on PAWCAP.

Behavior, Training, Business, Shelter and rescue, Equine, Grooming, Health and care, Certification and CE, General.

Each organization gets a members-only space. Staff moderate it. Nobody else can see it.

Start a thread with the same editor as articles. Questions let the poster mark an accepted answer.

Replies nest three levels deep, so conversations stay readable.

Upvotes only, by design. Hot ranking mixes votes and recency. Pinned posts stay on top.

Every post and reply shows the person, their credential, and a link to their profile.

Someone answers your post or your comment, you hear about it in your Library and on your dashboard.

Fix a typo in your post or reply after posting. Readers see a small “edited” mark.

Members report. Platform staff and organization staff pin, lock, remove, or dismiss, right from the queue or inside the thread.

Pick the topics you care about and see only those on your home feed.

@mention a member in a reply and they hear about it. Search across every thread you can see.

A profile appears only when it is approved and holds an active public credential. It drops out the moment that changes.

Name, location, species, service, credential, and virtual availability. Same filter popup and quick chips as the mentor page.

Professionals pick up to three badges from a fixed list, like Puppies, Reactivity, or Service dog. They show on the card.

Professionals manage their badges from their dashboard and preview their card.

Every card opens the professional’s own page: photo, bio, reviews, and what pet owners can book.

Find a Trainer and every booking page live on a site made for pet owners, apart from the members’ site. Cancel, reschedule, and payment links in emails go there too.

Search by what and where. Cards on the left, a map on the right. Hover a card to light up its pin.

The same chat sits on pawcap.org. A visitor's question reaches every platform admin at once, with a bell, a banner, an email, and a ping; the answer goes back in the chat and by email.

A chat button on your site, in your words and colors. Visitors read your welcome and just type; it lands in your Messages, your answer reaches them in the chat and by email, and they can book and pay without leaving your site. You choose when the chat asks for their email. Part of Plus.

A question from your booking page opens a conversation. Your answer reaches the pet owner by email, with a private page to write back. No account needed on their side.

New messages appear the moment they are sent, on the dashboard, in Messages, and on the pet owner’s page.

People waiting for your answer sit at the top of your dashboard and on the Messages menu, with email, bell, or phone alerts as you choose.

Write to any credentialed member from Messages or their mentor page. Block or report anyone, and a daily limit on new conversations keeps spam out.

Send an article, course, event, forum topic, or a colleague’s profile as a card, or attach a picture or a PDF. Refer a pet owner to a colleague in one tap. Files stay private to the conversation and download with one click.

Send one of your booking pages as a card. The pet owner, or a colleague booking your mentoring, picks a day and a time, answers your questions, and pays, all inside the conversation. The booking shows up in the conversation too.

Files you send in messages get 5 GB. Settings shows what you use and suggests what to remove: files never sent, large files, old files, and files in archived conversations. Nothing is deleted on its own.

See when your message was read, and when someone is writing back, on both sides.

See where bookings come from: UTM tags, a ref word, the referring site, or the website that embeds your page. Counted on the overview, shown on each booking and contact.

A booking link that works once, then dies. For a free consult offered by email.

One free consult per email, or any cap you set.

Extras with their own price, like a written training plan. Ticked on the form, shown on the booking.

Percent or dollars off, limited by uses, date, or event type. Typed on the booking form.

Book the same time every week for up to 26 weeks in one go, for standing private lessons.

The person booking adds up to 5 emails. Everyone gets the confirmation.

One booking page offers 30, 45, or 60 minutes. The person chooses.

A page you share by link only. It stays off your public profile.

Your words on the done page and in the email, and an optional send-on to your website.

Confirm each booking by hand. The time is held until you accept or decline.

Mark who came and who did not. Attended bookings carry the CE hours you set, ready to post to a record.

One signup covers every date of a class, like a 6-week puppy course. Cancel the series in one go.

A full session takes names. When someone cancels, the next person in line gets the seat and an email.

Ask for the animal: name, species, breed, age, and what they are working on. Saved on the contact.

Sell 5 private lessons at one price. Book with the same email and each session comes off the package. Record sales made in person.

Cancellation terms shown before booking, with a required "I agree" if you want one. Kept with the booking.

Email 1, 2, 24, or 48 hours before a session, and a thank-you with a book-again link after.

Write the subject line and the opening paragraph of the confirmation, reminder, and thank-you emails. The details and the button stay tidy.

See what a client gets, in your name, with sample data, before you save. Every email an event type can send is in the list.

Set once under Settings. Your logo sits above your booking pages and your emails, and your color goes on the buttons and the picked time.

The thank-you email asks how it went. Stars and a few words land on your booking page. Hide any you would rather not show.

Every meeting, animal, and question in one place per person, with private notes and tags.

A "Have a question?" box on your booking page. Each question opens a conversation in Messages, waits at the top of your dashboard until you answer, and lands in Contacts.

Ask up to 10 questions when someone books: short answer, paragraph, pick one, pick any. Answers sit on the meeting.

Name, length, price, location, and a public link for each thing people can book. Pause or delete any time.

Classes, webinars, and pack walks with fixed dates and limited seats. Cancel a session and everyone is told.

Weekly hours per day in your time zone, date overrides, time off, and public holidays for your country. One schedule or several.

Everyone who has booked with you, with their meeting history, built from bookings.

Buffers, minimum notice, daily limits, start-time steps, and how far ahead people can book.

A time can never be double booked, across all your event types. Slots regenerate as bookings land.

Upcoming, past, and cancelled bookings in one list. Cancel with a note and the person is told.

A month calendar, times in the visitor's own time zone, a short form, and a confirmation with add-to-calendar links. Free sessions confirm instantly.

Paste one snippet and your booking page runs on your own site: inline, as a floating button, or as a popup link.

Every confirmation carries a private link to reschedule or cancel. The host is told either way.

Confirmation, request, decline, cancellation, new-time, waitlist, and reminder emails to the person who booked, and a heads-up to the host. Each one shows your name as the sender, and a reply lands in your inbox.

Fetch users can show their full Fetch scheduler on their directory and mentor pages instead.

Pick your country once and every price is in its currency. Turn on the taxes you collect with their rates, and each one is added as its own line at checkout, on the receipt, and in the email, on top of your price. Any event type, package, or course can leave tax off. Your tax ID numbers (GST/HST, VAT, ABN) print with the tax, as Canada requires.

PayPal as a second rail

Professionals in countries Stripe does not serve connect a PayPal account instead. Buyers pay with PayPal or a card on PayPal's page; refunds and PAWCAP's cut work the same way.

Payment on booking

Connect your own Stripe account under Settings. Priced bookings and packages go to Stripe Checkout, confirm on payment, and refund in full on a cancellation. Cash? Mark it paid.

Mailchimp, Brevo, ActiveCampaign, MailerLite

Connect your email tool under Settings. New bookings and questions land on the list you pick, and any contact can be added with one click.

Google Calendar and Outlook sync

Connect Google Calendar or Outlook under Settings. Busy times block your booking page, every booking lands on your calendar with the client and a manage link, and video bookings get a Google Meet or Teams link.

Connect Zoom under Settings and every video booking gets its own Zoom meeting link in the confirmation, the reminders, and the calendar event.

A private subscription link under Settings. Apple Calendar, or anything that follows a calendar link, shows every booking on its own.

SMS reminders before a session.

Write a short survey (3 to 15 questions: pick one, pick any, a 1-to-5 scale, or a written answer). Your members see it on their Dashboard when they sign in, and you watch the results come in live: bars for choices, an average for scales, every written answer, the response rate, and a CSV download. Anonymous by default. PAWCAP runs surveys for every member the same way.

One line of code puts your credentialed members on your site, in your font and colors, with search and species filters. Only members with a current credential from you appear; each card opens their booking page.

Pick the short name people see in bylines, badges, and menus, such as IAABC. The full name stays on your public page and on records.

A page on PAWCAP that tells the public who you are, what you stand for, and every credential you issue. Edit it from your dashboard. Prepopulated for you before launch.

A public page that lists every organization on PAWCAP with a link to its profile.

Each organization has its own members, staff roles, credential programs, and settings. Data never crosses tenants.

Define membership tiers with pricing and renewal rules. Track status and renewal dates per member.

Define programs and renewal periods. Issue credentials with explicit status: active, grace period, expired, suspended, revoked.

Set total hours and per-category minimums for each credential program.

Members submit outside CE with a certificate. Staff review in a queue. Approved hours post to the credential.

Approve any published course for your CE categories with your own hours and eligibility rules.

Owner, admin, staff, and education manager, each with matching permissions.

Open any member to see memberships, credentials, and CE. Every change is logged.

Search by name, email, or credential ID. Quick filters for active, grace period, renewing soon, and credits waiting. Twenty-five members per page.

Outside continuing education lands in one queue. Approve it onto the member’s record or reject it with a note.

See who is overdue, due in 30 days, or due in 180 days. Record a payment taken outside PAWCAP and the renewal moves forward.

Credentialed professionals outside a partner organization pay $99 a year. Stripe handles the card, renewals, and the receipt. Partner organization members are in at no cost.

Your logo and colors on your member-facing pages.

Your full name goes on certificates and organization records. Your display name is what people see on your card, your posts, and in the forum.

Credentials from several organizations attach to a single profile. Nothing is retyped.

A person can be verified before any credential is issued.

Every credential, its status, renewal date, and CE progress against requirements, right on the profile.

Clear signals for what is needed to appear publicly.

Create an account with your email, confirm it from the link, log in. Forgot it? A one-hour reset link. Log out of every other device from Settings.

Upload a photo and add website and social links.

Members search and filter by topic, animal, price, length, and which organization approved it for CE. Cards show ratings and CE hours at a glance. Visitors see a landing page that explains the program.

Free courses start at once. Paid courses check out in the app. We keep 10% of paid sign-ups and nothing on free ones.

A clean lesson player with video and reading. Progress saves after every lesson, so learners can come back where they left off.

Multiple choice checks along the way or at the end, with a pass mark and unlimited retries.

Finishing creates a printable certificate with a verification code, and records CE hours for every organization that approved the course.

Learners who finish can leave a star rating and a short review for the next person.

Sections, lessons, and quizzes. Lessons use the same Notion-style editor as articles, with video, images, and PDF handouts learners can open or download. Everything autosaves.

Export Google Slides, PowerPoint, or Keynote as a PDF and upload it. It becomes a course in one step. Split the deck into lessons and drop quizzes between them.

Upload video straight from the builder. It streams only to enrolled learners with a short-lived key, so links cannot be passed around. Cloudflare Stream behind the scenes.

Lesson images, slides, PDFs, and videos are locked to enrolled learners, the course author, and reviewers.

Creators pick the organizations they want approval from and pay each one's review fee in one step. No platform markup.

Reviewers open the course, set hours and category, and approve or send back with a note. The creator is notified.

See everyone taking your courses, filter by course or status, and open any certificate. A student's history with you builds up over the years.

Set the name, title, and a line of text that appear on every certificate for a course, and preview it before anyone finishes.

When a student finishes, they get an email with their certificate link.

Each organization sets its own course review fee and a note creators see before they submit.

Hours per credential, progress toward renewal, and every record behind the number.

Schedule live course sessions with capacity limits.

One sponsor per Sunday newsletter, clearly marked Sponsored and placed after the top articles. Booked by the week from Platform Admin, with sent and click counts and no tracking pixel.

One click sends the sponsor a Stripe payment link by email. It turns Paid on its own, with an invoice and receipt from Stripe.

One partner course featured at the top of the course catalog, and one event at the top of the events page, each labeled Sponsored, booked by the week with showings and clicks counted.

A member's card moves to the front of Find a Trainer, only in searches they already appear in, with a small Sponsored pill. Booked by the week, with showings and clicks counted. The Mentors list is never sponsored.

Member ($99 a year, free for members of partner organizations) is the whole platform. Plus ($149 a year, or $50 for partner members) adds the website chat, video and 25 GB in messages, 15 service badges, and soon text reminders. Upgrade from Settings; billed once a year.

A flat percent on paid course sign-ups. Free courses and CE review fees carry no platform fee.

Every Stripe event is recorded once and processed once.

Checkout for courses and sessions

Courses and mentoring sessions are paid by card through Stripe. The publisher or mentor gets the money in their own Stripe account, less PAWCAP's 10 percent.

Connected Stripe accounts are paid at once. A publisher who has not connected Stripe yet is paid by hand; the amount owed is on record.

Handled from God Mode with a full record.

Counts, tenant activity, and audit events.

Read, approve, or send back submitted articles with a note.

Switch between the Organizational Admin and Credentialed Professional views in one click. More roles return when needed.

Approve mentor applications and set them live.

Every new member names their credential. A partner's roster confirms it on the spot; otherwise a PAWCAP admin approves or declines with a reason. Until then the account can be set up but nothing goes public.

Membership is tied to a current credential. The moment the last one ends, or the organization marks it not current, the member is treated like anyone who is not credentialed: no booking pages, listing, forum, articles, or courses. For 30 days they keep their bookings and can download their clients (with every booking) and their credentials, certificates, and CE hours. Nothing is cancelled. A reminder goes out 30 days before an end date, and access returns as soon as a current credential is on file. Admins can also pause an account by hand. While paused, their courses and articles leave the public catalog and cannot be bought or joined, even when free; learners already enrolled keep their course.

A partner sends its member list as a spreadsheet. PAWCAP reads the columns, learns the organization's own status words once, and checks every person against it: renewals reopen access, lapses pause it, and members missing from a full list are flagged for a person to check. A list never opens an account; invites still do. Organizations will upload their own lists next.

Organizations send their own words (Lapsed, Certified, Emeritus); PAWCAP converts them to one standard list: Pending, Active, Grace period, Expired, Suspended, Revoked, Inactive, Cancelled. Unknown words are flagged for an admin.

Download every client and every booking as a spreadsheet: pet, time, place, video link, price, answers, and notes. Credentials, certificates, and CE hours download the same way.

A credential number found on a partner's member list never lets anyone in by itself. PAWCAP sends a code to the email the organization has for that member; if they cannot reach it, an admin confirms with the organization.

Like Gmail in 2004: every member gets five invites to pass on, admins seed the first wave and invite by hand, and everyone else joins a waitlist. Sign-up confirms the email with a 6-digit code, checks the organization's member list, and puts a card on file that is charged only on approval.

Ten public pages, one per feature, with what you get, how it works, and questions answered, written so search engines and AI assistants can quote them.

Plain-language Terms of Service, Privacy Policy, and Cookie Policy written from what the platform really does. One cookie notice with one choice: embedded YouTube and Vimeo players wait for it. YouTube loads in privacy-enhanced mode.

Short guides for every part of the platform, by category, with steps, FAQs, and related guides. Every feature page links to its guides.

Inter and Instrument Serif, a black-and-grey palette with restrained brand accents, shared components.

The homepage speaks to credentialed professionals: their practice, credentials and CE, being found, community, and how to join. Organizations have their own page.

Every public link in one place. Promote links to the top nav as pages are ready.

Canonical links, share tags, and a default share image.

Nuxt 4, MongoDB, Stripe, Cloudflare R2 and Stream, deployed on Cloudflare Containers.

Members earn points when other members find their work helpful: an article that reaches 10, 25, then 50 useful marks, comments and forum replies marked helpful, accepted answers, well-rated courses and mentoring, a complete profile, and colleagues they invited. Posting alone earns nothing, and one member can only count a few times a month. Levels (Member, Contributor, Trusted, Leader, Fellow) show as a badge to other professionals, lift answers and topics in the forum a little, weigh useful marks in what counts as popular, and give a small lift in Find a Trainer. The public sees only the Verified badge. Every rule is set in Platform Admin.

Every Sunday at 8:00 AM in each member's own time zone: the week's most useful articles and the busiest forum topics, worked out the moment it goes out. Members only, one-click unsubscribe, and a switch in settings. A quiet week sends nothing.

Email, the bell in the app, or a banner on your phone and computer. Pick per kind of news: bookings, reviews, mentions, people you follow, courses, and your account. Text messages come next.

Add PAWCAP to a phone home screen or a computer dock from the browser. It opens full screen like a native app, with shortcuts to Meetings and Contacts, and pages you have opened still load offline. Updates arrive on their own.