Answer client questions in Messages

Where questions come from

• The "Have a question?" box on your booking page.

• The chat button on your website, if you have Plus.

• Other members, from Messages or your mentor page.

Answer

1. 1

   Open Messages. People waiting for an answer sit at the top of your dashboard too.

2. 2

   Write back. The pet owner gets it by email and on their private page; a member sees it live.

3. 3

   Share a booking card to let them book and pay right there.

Stay in control

• Choose how you are told under Settings, then Notifications: email, bell, or banner, per kind of message. Turn on the ping sound if you like.

• Block or report any member from the conversation menu.

• Archive a conversation to clear it from the list without deleting it.