Message another member
Write to any credentialed member from Messages, their profile, or their mentor page. One conversation per pair, live on both sides.
Part of Client Messaging.
- 1
Open Messages and press New message, or press Message on a member's profile or mentor card.
- 2
Pick the member and write. They see it live, with a bell, email, or banner as they chose under Messages from members.
- 3
Share a card: an article, a course, an event, a forum topic, a colleague's profile, or a file.
Things to know
There is one conversation per pair of members. Writing again continues it.
Seen marks and typing dots show on both sides.
Archive a conversation to clear it from your list; it comes back if the other person writes.
Refer a pet owner to a colleague by sharing the colleague's profile card in the pet owner's conversation.
Members with full access only. A paused member cannot start or receive member messages until their credential is renewed.
Related guides
Up next
Block, report, and limits in Messages
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Updated Mon, Nov 2, 2026